Privacy Policy

 

Thank you for visiting the Tan Hanjin Official Store; ( the "Site"). This Site is operated by Metamind Limited ("Metamind"), located at 31/F, 133 Wanchai Road, Wanchai, Hong Kong. Your access to and use of this Site is subject to the following Privacy Policy ("Privacy Policy") and all applicable laws.

We understand your concerns about privacy and we want to assure you that Metamind takes privacy matters seriously. Therefore, we are providing this notice explaining our online information practices and the choices you can make about the way your information is collected and used. 

Important: by submitting information to us and/or by using our Site, you give your consent that all information that you submit may be processed by Metamind in the manner and for the purposes described below. Do not send us any confidential or proprietary information other than as necessary to process your order or otherwise fulfill your request for information.


Collection and Use of Personal Information

We collect information from you when you register on our site or place an order. The information is needed to  fulfill your order and to ensure you an enjoyable shopping experience. You are free to browse the Site without revealing any personally identifiable information about yourself. 

Types of personal data that may be collected or held by us when you order or register on our Site include: your name, mailing address, country, telephone number, email address and fax number. We do not collect credit card information directly on our Site.

Any of the information we collect from you may be used for the following purposes: 

i.   to send statements and invoices to you, and collect payments from you;

ii.  to process transactions and deliver the purchased product or service requested;

iii. to help us develop, deliver, and improve our products, services and content;

iv. to administer a contest, promotion, survey or other site feature;

v.  to deal with enquiries and complaints made by or about you relating to the Site; and

vi. to send you general (non-marketing) commercial communications or notifications which you have specifically requested.

Also, our payment services providers may collect your credit card number or other financial information to process your payment if you made a purchase with us.

 

Collection and Use of Non-Personal Information

We collect information that is sent to us automatically by your web browser. This information does not identify you personally, and typically includes your IP address, geographical location, the address of the web page you were visiting when you accessed our Site, the name of your operating system, the name and version of your browser, referral source and the date, time and duration of your visit. The information we receive depends on the settings on your web browser. Please check your browser if you want to learn what information your browser sends or how to change your settings. We use this information to improve the content and functionality of this Website, and to better understand and serve our visitors.

 

Cookies

"Cookies" are small pieces of information that a website will send to and store by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

Most browsers automatically accept cookies, but you may be able to configure your browser to prevent the use of cookies. Metamind may use cookies to personalize your visits to our Site, make our services available or easier for you to use. For instance, we may use cookies to store preferences such as default language and currency settings or to remember items in your shopping cart between visits.

Acceptance of cookies is not a requirement to browse our Site, however certain features and services may require the use of cookies to work properly, including our shopping cart and check out features. If you would like to place an order on our Site without the use of cookies, please email us at cs@metamind.hk.

Our payment services providers may also send you cookies. Please consult their websites to see their privacy policy.

 

Sharing of Information

All personal information you give us is kept confidential and protected, but we may share such personal information:

i.   with our subsidiaries, associated companies and other related companies;

ii.  with our clients, vendors and business partners;

iii. with third parties to perform services or functions on our behalf in order to improve our Site, merchandising, marketing and promotional efforts, communications, order processing, payment clearing or other services;

iv. with parties which assist us in carrying out the purposes laid out above in this privacy policy;

v.  with any other person or organization who are bound by confidentiality agreements with us;

vi. if required by law to do so; and

vii.in the event of a transfer of ownership of Metamind, merger or other similar transaction

We may also provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable clients or third-party vendors, but these statistics will include no personal information that uniquely identifies an individual.

We do not sell, trade, give away or rent your personal information to others apart from those parties mentioned above without your approval.

You may visit other websites, through links on our Site, which may collect, use and share your personal information in accordance with their own privacy policies. The information practices of those websites linking from or to our Site are not covered by this Privacy Policy, and we encourage you to be very cautious before you disclose your personal information to others.

 

Security of your information

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology via our payment services providers’ websites.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.


Accessing and Updating Your Information

You always have the opportunity to review and change the information you provide to us by logging into the Site and entering in the new information yourself. You can edit your name, contact information and preferences by logging into the "My Account" section of the Site.

In addition, you have the right to ask us to ascertain whether we hold personal information belonging to you. You may also request us to supply to you within a reasonable time a copy of that information.

 

Children

You must be at least 13 years old to have our permission to use this Site, and at least 18 years old to register or make any purchases in our Site. We do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 13 years of age. If you are under the age of 13, you can use this service only in conjunction with your parent's or guardian's permission.

 

Privacy Policy Changes

We reserve the right to change, modify, add or remove portions of this Privacy Policy at any time and without prior notice, by posting the revised version of this Privacy Policy on this Site. These changes will only apply to personal information we collect after we have posted the revised Privacy Policy on our Site. Your use of one of our Website following any such change constitutes your agreement that all personal information collected from or about you through the Website will be subject to the terms of the revised Privacy Policy.

You may access the current version of this Privacy Policy at any time by clicking on the link marked "Privacy Policy" at the footer of our Site.


Transfer of Data Abroad

If you are visiting this Site from a country other than the countries in which our servers are located (currently the United States), the various communications will necessarily result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to the processing and transfer of your data as set out in this Privacy Policy.

Furthermore, sometimes data collected (whether electronically or otherwise) in one country will be processed and managed centrally in another by our affiliates and/or third parties. By providing us your personal information, you consent to its transfer to and processing in other countries as necessary.


Contacting us

If you have further questions about this Privacy Policy or any other matter, you may contact us by email: cs@metamind.hk or by phone (852) 2882 4512.